Privacy Policy
Effective Date: 10/18/2024

Introduction

Welcome to IberiaExpress.com (“Website”). Your privacy is important to us. This Privacy Policy explains how Iberia Express Inc. (“we,” “us,” “our”) collects, uses, and protects your personal information. By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Personal Information
   When you register on our Website, submit an inquiry, or sign up for services, we may collect information such as your name, email address, phone number, and other contact details.

2. Device Information
   We may collect information about the device you use to access the Website, including IP address, browser type, and operating system, to improve our services and enhance security.

3. Usage Data
   We may collect data on how you use our Website, including pages visited, time spent on each page, and any actions taken, to improve user experience.

How We Use Your Information

1. To Provide Services
   We use your personal information to respond to inquiries, process requests, and deliver the services you have requested.

2. To Communicate
   We may send you emails, SMS messages, or other notifications related to your account or services.

3. To Improve the Website
   We analyze user interactions and behavior to improve and customize our Website and services.

4. To Enhance Security
   We use device and usage data to detect and prevent fraud, abuse, and other harmful activities on our Website.

SMS Consent

By providing your phone number, you consent to receive SMS messages from us regarding your account or services. These communications include:

1. Service-Related Messages
   Such as confirmations, reminders, and notifications related to your account or services.

Opt-Out Options

You may unsubscribe from SMS messages at any time by replying “STOP” to any message received from us or by contacting us directly at help@iberiaexpress.com. Standard message and data rates may apply. Reply HELP for assistance. Message frequency may vary.

Important Note: SMS opt-in or phone numbers provided for the purpose of SMS communications are not shared with any third party under any circumstances.

Sharing Your Information

We do not share, sell, or disclose your information, including phone numbers or SMS consent, with third-party vendors, advertisers, or apps. All collected data is used exclusively within Iberia Express Inc. for the purposes outlined in this policy.

Security of Your Information

We take the security of your information seriously and use industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request corrections to any inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information, subject to certain legal obligations.

To exercise these rights, please contact us at help@iberiaexpress.com.

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience and analyze usage. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect Website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this Privacy Policy periodically for any updates.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Iberia Express Inc.
1713 S Illinois Rte 31, McHenry, IL 60050  
info@iberiaexpressinc.com

(773)-782-6103